1. 30-Day Full Refund — No Questions
Within 30 days of your first payment, you can request a full refund for any reason. No deliverable thresholds, no cancellation interview, no eligibility conditions. Email [email protected] with the subject “30-day refund” and your registered email. We process the refund to your original payment method within 5–10 business days.
This applies to your first month only. After day 30, the deliverables-based guarantee in Section 2 governs further refunds.
2. 90-Day Deliverables Guarantee
We guarantee specific, measurable deliverables within 90 days of your AI CBO going live. If your agent fails to meet the minimum commitments for your plan tier (listed below), we will refund 100% of your subscription payments.
Minimum Guaranteed Deliverables by Plan
Starter ($499/mo) — within 90 days:
- At least 36 SEO blog posts published to your website (3/week)
- At least 60 social media posts across 2 connected platforms
- Lead capture form live and operational on your website
- Weekly activity reports delivered via Telegram
Growth ($999/mo) — within 90 days:
- At least 60 SEO blog posts published to your website (5/week)
- At least 120 social media posts across 4 connected platforms
- Lead capture form live and operational on your website
- At least 4 competitor intelligence reports
- Google Search Console integration active with indexing requests submitted
- Weekly activity reports delivered via Telegram
Enterprise ($2,499/mo) — within 90 days:
- At least 90 SEO blog posts published to your website
- At least 180 social media posts across all connected platforms
- Lead capture form live and operational on your website
- At least 8 competitor intelligence reports
- Google Search Console integration active with indexing requests submitted
- Custom integrations delivered as agreed during onboarding
- Weekly activity reports delivered via Telegram
Refund eligibility is subject to the requirements below. Deliverable counts are based on agent uptime — days when the agent was unable to operate due to client-side platform access issues are excluded from the count.
3. Eligibility Requirements (90-Day Guarantee)
To be eligible for the guarantee, you must:
- Have an active subscription for at least 30 days
- Have allowed the agent full access to the connected platforms
- Submit your refund request within 90 days of agent deployment
- Identify which specific deliverables (listed in Section 1) were not met
4. Refund Process
To request a refund:
- Email [email protected] with subject “Refund Request”
- Include your order/payment ID from Cashfree
- Share your deployment metrics
We will review your request within 5 business days and process approved refunds within 7-10 business days to your original payment method.
5. Exclusions
The guarantee does not apply if:
- You provided incorrect or incomplete business credentials
- You restricted the agent's access to required platform integrations
- Your request is submitted after 90 days
- The account has violated our Terms of Service
6. Contact
For refund inquiries, contact us at [email protected] or call +91-974-080-7444. We aim to respond within 1 business day.
gheWARE uniGPS Solutions LLP, 2146 Sunscape, Sobha Hillview, Kanakapura Road, Bengaluru, Karnataka, INDIA 560109.